Warranty Policy
Transparent, reliable protection for all your digital subscriptions & tech accessories at miandani.store.
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Our Commitment to You
At miandani.store, we stand firmly behind the products and digital accounts we sell. This Warranty Policy outlines your rights, entitlements, and claims procedure in the event a subscribed tool or gadget experiences an issue during your covered warranty period.
Guaranteed Coverage
Every product includes explicit Replacement or Refund warranty terms clearly listed on its page.
Up to 3 Replacements
Enjoy up to 3 replacement instances per subscription during your valid warranty period.
Prorated Refunds
Unused warranty days are refunded on a fair pro-rata basis if replacement isn't available.
Instant WhatsApp Claim
Fast claim settlement starting directly from the moment you notify us on WhatsApp.
Warranty Coverage Scope
Each product sold by miandani.store comes with a specified warranty duration, clearly stated on its product page. Coverage applies via Replacement, Refund, or both. All claims must be reported promptly via WhatsApp to qualify for coverage.
Replacement Warranty
2.1 Replacement Limit
miandani.store provides up to three (3) replacement instances per subscription term. To ensure high service quality for all users, coverage cannot be extended beyond this threshold. Customers are encouraged to report issues early to utilize their full replacement entitlement.
2.2 Market Supply & Alternative Substitutions
Replacement depends on market supply of the identical tool. If a tool becomes temporarily or permanently unavailable, miandani.store will offer an alternative tool of equivalent value, calculated on a pro-rata basis for remaining warranty days.
If a customer subscribes to ChatGPT Plus for 3 months at PKR 4,500 and the service becomes unavailable, an alternative such as Claude Pro (which carries a higher per-month value) may be provided. The duration of the alternative tool will be adjusted proportionally to match the remaining paid value, or the customer may pay the difference to retain the full original period.
2.3 Claim Calculation Date
All replacement claims are calculated strictly from the date the customer notifies miandani.store via WhatsApp, not when the issue first started. We cannot cover usage loss incurred prior to reporting, so please notify us immediately upon experiencing any disruption.
Refund Warranty
3.1 Refund Basis (Prorated Unused Days)
Where a refund warranty applies, refunds are calculated based on the remaining warranty days at the time of reporting — not the original total subscription period.
If a customer purchases a Canva Pro 1-Year (12-Month) plan for PKR 1,200, and the service stops after 10 months, the refund is calculated strictly on the 2 remaining warranty months.
3.2 Processing & Settlement Fee (10%)
A non-refundable 10% processing fee applies to all settled refund transactions to cover administrative costs, banking, and payment Gateway processing charges.
3.3 Reporting Date Basis
Refunds are calculated from the exact date the issue is logged with us over WhatsApp. Timely reporting ensures maximum coverage under your remaining warranty terms.
General Conditions & Exclusions
- Warranty does NOT cover misuse, unauthorized password updates, illegal reselling, or violations of the original software provider's Terms of Service.
- miandani.store reserves the right to review each claim on a fair, case-by-case basis.
- The policy terms active at the time of your purchase apply directly to that specific transaction.
Need Help or Have a Warranty Claim?
Our customer support team is active on WhatsApp to process your replacement or refund quickly.